Norbrook’s Supply Chain organisation consists of a number of departments ranging from Demand Planning and Scheduling- a team who build and plan the schedule for our customer orders through to our Procurement team who manage our global supplier base.

Our Customer Service department is also part of this function. It is their role to deliver excellent service to our customers. They are the first point of contact for customer queries and updates and act as a support function to our Sales team.

The Stores team play an important role in the supply chain function, they receive and control inbound raw material shipments. They are responsible for the on-site storage of chemicals and the coordination of items to be manufactured to the production suites and packaging lines.

The Distribution team then store and consolidate customer orders at our finished goods warehouse. They negotiate the best shipping routes based on cost, time, and GDP practices.